VT3000 How To Guides

Shifts/Schedules Add a Schedule with Shifts Change the Shift(s) for a Schedule for a Specific Day(s) Create a Schedule Print Out

Routes Add a Route Do Not Send Messages for Breaks or Lunch/Dinner Create a Route Print Out

Shared Lists Add/Create a Shared List Create a Shared List Print Out

Filter Groups Create a Filter Group Create a Filter Group Print Out

Outputs

How to Add the Output Add a Cell Phone (Text Message) Add an Email Address Add a Pager Add a Radio Channel Add a Phone Number Add an Output Group Add an Audio File	How to Test the Output Test a Cell Phone (Text Message) Test an Email Address Test a Pager Test a Radio Channel Test a Phone Number Test an Output Group Delete an Audio File
Create an Output Print Out

Monitoring Points

Alarm Setup the Alarm Buttons on a Call Station Add a Label Alarm - BSC TIM PSM Add an Alarm with Reasons - BSC, TIM, PSM Add an Alarm - TIM, PSM Add Communications to an Alarm on any Module Type Setup a Wired Input as an Alarm - TIM PSM Switch Contact Setup a Wired Contact (Input) as a Dual State Alarm Setup a Wired Contact (Input) as a Tri-State Alarm Setup a Wired Contact (Input) as a Tri-State w/Reason on Acknowledge Alarm	Count Add a Count Button - BSC Add a Count Button - TIM, PSM Add a Count Button - PC Input Module Add a Continuous Count - TIM PSM Switch Contact Setup a Wired Input as a Count - TIM PSM Switch Contact Add a Count to a Process - TIM, PSM	Data Field Data Field Overview Add a Key Input Data Field - BSC Add a Key Input Data Field - PSM, TIM Add a List Data Field (Static List) - BSC Add a List Data Field (Static List) - PSM, TIM Add a List Data Field (Shared List) - BSC Add a List Data Field (Shared List) - PSM, TIM	Process Add a Process to a Device Add a Process with a Data Field to a Device Add a Process with an Alarm to a Device Add a Process with a Count to a Device Enable/Disable an Input - TIM, PSM
Create a Device Configuration Print Out

Device Status Change the ISO Code using the Micro SD Card - BSC TIM PSM Change the ISO Code using the Touch Screen - BSC TIM PSM Change the ISO Code using the VT3000 Software - BSC TIM PSM Change the ISO Code on a Call Station using the Alarm buttons Change the ISO Code on a Call Station using the Micro SD Card Change the ISO Code on a Call Station using the VT3000 Software Update the Configuration on a Battery Power Call Station Update the Configuration on a Powered Call Station Update the Configuration on a BSC TIM PSM Device Status Overview

Logs Access & View Log Files Email Log Files Download a Zip File of All Log Files Delete One or More Log Files

Active Information Active Information Overview Clear an Active Alarm or Process using Active Information

System Settings Setup/Enable Active Directory User Authentication (LDAP) Setup Email Server - (SMTP) Settings Setup Device Monitoring Find the System Name, System Key and Product Key for the VT3000 Core Software Find the VT3000 Core Software Database Locations Turn Debug Mode On/Off Find the Control Center & Text to Voice Settings Find the Coordinator Settings Change the ISO Code on the Coordinator Find the Paging Transmitter Settings Find the 2-Way Radio Settings Find the Phone Modem Settings

Users/User Groups Add a User Add an Active Directory User (LDAP) Edit a User Add a User Group Edit a User Group

Control Center Create a Local Database Backup Create a Database Backup as a Downloadable Zip File Send a Copy of your Databases to VersaCall Restore a Database(s) using a Local Database Backup Update a Database(s) using an External Backup or Zip File from VersaCall Technician Find your Software Version Restart the AMS Service Restart the Connectivity Service Restart the Virtual Panels IV (VPIV) Service Restart the Reporting Software (VRS II) Service Restart the VT3000 Service Restart the VT3000 Control Center Upgrade the VersaCall Software using VT3000 Core Software

Plug Ins An Overview of Device Plug In Section Instructions on Installing a Device Plug In Changing/Switching the Configuration of a PC BSC Changing/Switching the Configuration of a PC Call Station Changing/Switching the Configuration on a PC Input Module Open/Use a PC BSC on a Computer or Tablet Open/Use a PC Call Station on a Computer or Tablet Open/Use a PC Input Module on a Computer or Tablet

Coordinator Find the Coordinator Properties/Settings Install a USB Coordinator Install a Remote Coordinator on the Same Subnet Install a Remote Coordinator on a Different Subnet

Paging Transmitter Find the Paging Transmitter Properties/Settings Install a USB Paging Transmitter Install a Remote Paging Transmitter on the Same Subnet Install a Remote Paging Transmitter on a Different Subnet Test Paging Transmitter Coverage Programming a New Capcode on a Pager Add a Pager to Output in VT3000 Core Software

Phone Modem Find the Phone Modem Properties/Settings Install a USB Phone Modem Using a Phone Modem & 2-Way Radio Together Adjust the Number of Times the Message is Repeated Adjust the Volume Level for Messages Test the Modem & Phone Number Add a Phone Number to Outputs in VT3000 Core Software No Audio is being Played on the Phone Calls from VersaCall

2-Way Radio Find the 2-Way Radio Properties/Settings Install a 2-Way Radio Module 2-Way Radio Module Schematic of Components 2-Way Radio Wiring Schematic Using a Phone Modem & 2-Way Radio Together Test a the 2-Way Radio Module/Radio Channel Add a Radio Channel to Outputs in VT3000 Core Software No Audio is being Played over the Channel on Calls from VersaCall

Control Unit - Computer/Server System Layout for IT Considerations/Information Purposes Minimum Requirements - Customer Providing the Computer or Server VersaCall Software Installation Pre-Requisites Installation Instructions for Mini PC Provided by VersaCall Installation Instructions for Standard PC Provided by VersaCall Installation Instructions for Rack Mount Server Provided by VersaCall Install VersaCall Software on a New System

Call Station Installation Instructions for a Battery Call Station Installation Instructions for a Powered Call Station Add a Call Station Configuration Update the Configuration on a Battery Call Station Update the Configuration on a Powered Call Station Update the Firmware on a Battery Call Station - Wireless Update the Firmware on a Powered Call Station - Wireless Update the Firmware on a Call Station - Manually Install/Attach a Stack Light to a Call Station Configure/Setup Light Stack on the Call Station Configuration Setup the Use of the Light(s) on the Call Station Configuration Test Mesh Signal Strength on a Battery Powered Call Station Test Mesh Signal Strength on a Powered Call Station Change the ISO Code on a Call Station using the Alarm buttons Change the ISO Code on a Call Station using the Micro SD Card Change the ISO Code on a Call Station using the VT3000 Software

BSC Install a BSC Module Send a Configuration to a New/Not Configured BSC Update the Device Configuration Pairing and Existing Touch Screen - Not a Replacement Touch Screen Paring a Replacement Touch Screen Replacing the Micro SD Card in an IO Module Test Bluetooth Signal Strength Update the Date & Time on a Touch Screen Update Firmware - Manual Update Firmware - Wireless Test Mesh Signal Strength Install/Attach a Stack Light to IO Configure/Setup a Light Stack Setup the Use of the Light(s) on an Attached Light Stack Change the ISO Code using the Micro SD Card - BSC TIM PSM Change the ISO Code using the Touch Screen - BSC TIM PSM Change the ISO Code using the VT3000 Software - BSC TIM PSM

TIM, PSM Install a PSM Module Install a TIM Module Send a Configuration to a New/Not Configured TIM, PSM Update the Device Configuration Pairing and Existing Touch Screen - Not a Replacement Touch Screen Paring a Replacement Touch Screen Replacing the Micro SD Card in an IO Module Test Bluetooth Signal Strength Update the Date & Time on a Touch Screen Update Firmware - Manual Update Firmware - Wireless Test Mesh Signal Strength - All Devices Add Indicators to a PSM Connecting a Wired Input to an IO Module Install/Attach a Stack Light to IO Configure/Setup a Light Stack Setup the Use of the Light(s) on an Attached Light Stack Change the ISO Code using the Micro SD Card - BSC TIM PSM Change the ISO Code using the Touch Screen - BSC TIM PSM Change the ISO Code using the VT3000 Software - BSC TIM PSM

Wireless Lights Instructions on Installing a Wireless Light Module Add a Wireless Light Configuration to VT3000 Core Software Instructions on Configurating Devices to use a Wireless Light Module

Wireless Audio Instructions on Installing a Wireless Audio Module (MP3) Add a Wireless Audio Module (MP3) Configuration to VT3000 Core Software] Instructions on Replacing the MP3 Files/Songs on the Wireless Audio Module (MP3) Instructions on Installing a Wireless Audio Module (Tone) Add a Wireless Audio Module (Tone) Configuration to VT3000 Core Software Instructions on Changing the Tone/Melodies from Default Instructions on Adjusting the Tone/Melody Volume Instructions on Configuring Devices to Play a Tone/Song on a Wireless Audio Module (MP3/Tone)

Repeater Install a Repeater Add a Repeater to Device Configuration

PC Call Station Use/Open a PC Call Station on a Computer or Tablet Switch an Existing PC Call Station to a New/Other Station/Location Install a PC Call Station Plug In

PC BSC Use/Open a PC BSC on a Computer or Tablet Switch an Existing PC BSC to a New/Other Station/Location Install a PC BSC Plug In

PC Input Module Use/Open a PC Input Module on a Computer or Tablet Switch an Existing PC Input Module to a New/Other Station/Location Install a PC Input Module Plug In

SQL Server Update Databases using SQL Server Backup Databases using SQL Server Scripting Databases using SQL Server Fix the Database Connection Closed Error Install Requirements on Existing SQL Server Instance Install SQL Server Express 2008 - 2016 Install SQL Server Express 2017 - 2019

Windows/Miscellaneous Hard Drive is Full - No Available Space Default Log In for VersCall Software Default Log In for a VersaCall Supplied Computer/Server Set Up a Static IP Address Windows 7/8 Set Up a Static IP Address Windows 10 Windows Firewall Settings for VT3000 Service Suggested Remote Desktop Settings when Accessing the VersaCall Control Unit/Server

Images & Defined Colors Upload an Image Edit/Remove an Image Create/Edit Defined Colors

Panels Create/Edit a Rotating Panels Create/Edit a Message Panel Create/Edit an Informative Panel Create/Edit an Andon Table Panel Create/Edit an Andon Grid Panel Create/Edit a Performance Table Panel

Tags Tags Overview Creating a Constant Tag Creating a Count Tag Creating a State Tag Creating a Data Tag Creating a Duration Tag Creating a Formula Tag Creating an Incidents Tag Creating a Lookup Tag Creating a System Properties Tag Creating a Configuration Property Tag

Templates Add/Upload a Report Template

Saved, Automated & Real-Time Reports Create a Saved Report Edit a Saved Report Create an Automated Report Edit an Automated Report Create a Real Time Report Edit a Real Time Report

Downtime Reports Run an Average Resolve Time Report Run an Average Response Time Report Run a Downtime Barchart Report Run a Downtime Break Down Report Run a Downtime Percent Report Run a Downtime Pie Chart Report Run a Downtime by Reason Code Report Run a Number of Incidents Report

Productivity Reports Run an Availability Report Run an Equipment Timeline Report Run an OEE Report Run a Performance Cycle Time Report Run a Performance Rate Report Run a Quality Report Run an Output Bar Chart Report Run an Output Trend Report Run a Performance Output Report Run a Scrap by Reason Code Report

Data Reports Run an Export to Excel Report Run a Shift Summary Report

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